Datalore notebook not loading

Hello,

We are currently not able to open our datalore notebooks. It is also not possible to export the notebook from the home page. Not sure what is going wrong but none of the notebooks in our workspace is getting loaded and on clicking on any notebook, it webpage keeps loading indefinitely. Our assignments are currently in the notebooks and we have a hard submission deadline. Kindly look into the issue and let us know the remedy.

Thanks

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Same here with my notebooks. They all get stuck at “Loading Datalore…” screen. Refreshing or changing browser from Chrome to Opera doesn’t seem to help.

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Thank you for reporting this issue – there was a partial outage at the server side. It has been fixed at ~08:10 UTC, and we are currently working on a proper fix to prevent such failures in the future.

Please let us know if you are still experiencing any problems.

Thank you!

hi
I have the same problem right now

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Thank you for reporting this. I saw your message about an hour later, but at this point everything was working without issues for me, however our monitoring also raised a warning regarding one of the nodes, and it returned back to the fully operational state at ~00:30 UTC.

We are currently looking into this problem. Sorry for the inconvenience caused.